Move In/Out Procedures and Checklist

Move-In Procedures

After Hours Emergency

(270) 465-1996

For Non-Emergency Maintenance Requests

Apartment Rules and Regulations

For a complete list of all apartment rules and regulations, click here.

Please ensure you review and familiarize yourself with these rules to maintain compliance and a harmonious living environment.

The following is a list of general policies and procedures for you to reference if you should have any questions regarding your residence.

General Policies:

Rent Payments

  • Due Date: Rent is due on the 1st day of each month, as outlined in your lease agreement. Late payments will incur charges in accordance with your lease.

  • Payment Options:

    • Mail: Rent payments can be mailed to:
      2462 New Lebanon Rd., Campbellsville, KY 42718.
      Important: Do not mail cash. Management is not responsible for cash lost in the mail.

    • Online Payments: Convenient online payment options are available via Zelle or Venmo. Contact management for account details to set up payments.

    • In-Person Drop-Off: If you wish to drop off rent payments, you must arrange this in advance with management to ensure availability.

  • Accepted Payment Methods:

    • Cash (drop-off only, not via mail)

    • Money orders

    • Personal checks

    • Receipts: If you require a receipt for your rent payment, please notify management when making your payment.

Utility Setup

  • Before Move-In: Tenants are required to activate utilities (water, electricity, and/or gas, as applicable) prior to their move-in date. Failure to do so may result in service interruptions, including the shutoff of power or water to the unit.

  • Service Providers: Contact your local utility providers promptly to ensure services are in place before moving in.

Internet and Cable Services

  • If desired, tenants can contact their preferred TV and internet service providers to arrange setup for cable and internet services. Providers such as Comcast or AT&T are available in the area.

Move-In Inventory Checklist

  • Upon receiving your keys, management will provide you with a Move-In Inventory Checklist. This document is used to record the condition of the property at the time of move-in.

  • Instructions for Completion:

    • Carefully inspect each room and note any pre-existing damages or issues.

    • Include details such as scratches on walls, worn flooring, or malfunctioning appliances.

    • Use this opportunity to photograph any damages as additional documentation.

  • Submission:

    • The completed checklist must be signed and returned to management within 7 days of move-in.

    • Tenants are strongly encouraged to retain a copy of the checklist for their own records.

Prohibited Items

  • Framed Pools: The installation or use of framed pools is strictly prohibited on the property. This policy is in place to maintain safety, prevent property damage, and comply with community regulations.

Failure to return the checklist within the allotted time may result in tenants being held financially responsible for damages that were not their fault.

Maintenance Requests

  • Submitting Requests:
    All maintenance requests should be submitted through our online maintenance request form. This system ensures your request is properly logged in our database and notifies service technicians in the field promptly. Online submissions help us track and prioritize repairs efficiently.

  • After-Hours Emergencies:
    For emergencies that occur outside of regular business hours, you may use our emergency maintenance line. However, we kindly ask that tenants use discretion when determining whether an issue qualifies as an emergency.

Examples of emergency situations include:

    • No heat during winter months

    • Roof leaks or flooding

    • Lack of running water

    • Fire emergencies (after contacting 911)

Non-emergency issues include:

    • Minor leaks or drips

    • Cosmetic repairs

    • General appliance troubleshooting

If a non-emergency is reported on the emergency line, it may result in delays in addressing your concern.

Common Maintenance Tips:

    • If an appliance or outlet isn’t working, check the breaker box to ensure the breaker hasn’t been tripped.

    • For minor clogs in sinks or tubs, try using a plunger before submitting a request.

    • Replace burned-out lightbulbs in your unit as part of routine tenant responsibility.

By following these guidelines, we can ensure that critical maintenance issues are resolved promptly while keeping the process efficient for all residents.

 

Parking Rules

  • Each driveway is designated for residents of that specific rental unit only. Please do not park in another resident's space or in non-designated parking areas.

  • Parking on grass, sidewalks, or areas that hinder traffic flow or block access for other residents is strictly prohibited.

  • Guests must park in appropriate visitor parking areas (if available) or on the street where permitted. Residents are responsible for ensuring their guests follow all parking rules.

  • Violations may result in towing at the vehicle owner’s expense.

 

Grills and Cooking Appliances

  • Prohibited Equipment: Grills, fire pits, and other outdoor cooking appliances are not permitted inside or near buildings. This includes patios, balconies, porches, or any other common areas.

  • This policy is in place to ensure the safety of all residents and to comply with local fire safety regulations.

  • Tenants who wish to use these appliances should contact management for approval of safe locations (if applicable) away from the building.

Trash Disposal

  • Trash must be disposed of properly in the designated dumpsters for your property. Do not leave trash outside your unit, on patios, or in common areas.

  • Ensure that trash is securely bagged before placing it in the dumpster to prevent spillage or odors.

  • Dumpsters are to be used for household waste only. Large items such as furniture, mattresses, or hazardous materials (e.g., paint, chemicals) are not permitted. Residents must arrange proper disposal of such items at their own expense.

  • Trash pickup occurs on a designated day for each property. Check with management if you are unsure of your property’s schedule.

Mail Delivery

  • Mailbox Labeling: To ensure proper delivery, the inside back wall of your mailbox must be labeled with your name and address.

  • The U.S. Postal Service prohibits names on the exterior of mailboxes.

  • Failure to label your mailbox correctly may result in undelivered mail.

  • If you experience any issues with mail delivery, contact your local post office for assistance.


Move-Out Procedures


Moving out of your residence requires compliance with the terms of your Lease Agreement and adherence to the following policies and procedures. Failure to meet these requirements may result in charges deducted from your security deposit or additional fees.

General Move-Out Requirements

  1. Compliance with Lease Agreement

    • Ensure that all conditions outlined in your Lease Agreement are met, including any specific move-out terms unique to your residence. Non-compliance may result in delays in processing your security deposit or additional charges.

  2. Removal of Belongings

    • All personal items, furniture, trash, and debris must be removed from every area of the property, including the apartment, yard, deck, patio, and any shared spaces. Items left behind may result in disposal fees.

  3. Cleaning Standards

    • The property must be cleaned to a professional, move-in ready condition. Refer to the Cleaning Criteria section for detailed expectations.

    • Management inspects units thoroughly, and failure to meet cleaning standards may result in charges to hire professional cleaning services.

  4. Damages and Repairs

    • Any damages caused during the tenancy must be repaired. This includes patching and painting holes in walls from TVs, shelves, or wall hangings. Repairs must be completed professionally to restore the unit to its original condition.

    • Report all damages in writing prior to your move-out date to ensure transparency and avoid disputes.

  5. Utilities

    • During cold months, set the heat to 60°F to prevent pipes from freezing.

    • During warm months, set the air conditioning to 75°F to maintain the unit in good condition.

  6. Keys and Final Security

    • Secure all doors and windows before vacating the property. This ensures the safety of the unit and its contents.

    • Keys must be returned to Adams Rental in a sealed envelope labeled with your name(s), apartment number, and forwarding address. Rent will continue to be charged until the keys are returned.

Reasons Your Security Deposit May Not Be Returned

Your security deposit may be withheld partially or in full for the following reasons:

  • Unpaid Rent or Fees:

    • Any unpaid rent, late fees, or legal fees owed at the time of move-out.

  • Excessive Cleaning Required:

    • If the apartment is not cleaned to professional standards, including dirty ovens, refrigerators, bathrooms, or carpets.

  • Damages Beyond Normal Wear and Tear:

    • Holes in walls that are not patched and painted professionally.

    • Broken fixtures, doors, or windows.

    • Stains, burns, or significant damage to floors, carpets, or countertops.

  • Failure to Remove Trash or Belongings:

    • Leaving furniture, trash, or personal items in the unit, yard, or near dumpsters.

    • Improper disposal of large items resulting in additional disposal costs.

  • Missing Keys or Security Devices:

    • Failure to return keys, garage remotes, or other security devices.

Examples of Ensuring Full Deposit Refund

To ensure your security deposit is returned in full:

  • Pay All Rent and Fees:

    • Ensure all rent, late fees, and other charges are paid in full by move-out.

  • Thorough Cleaning:

    • Clean the unit to professional standards, including:

      • Scrubbing appliances, countertops, and floors.

      • Defrosting and cleaning the refrigerator.

      • Cleaning windows, ledges, and baseboards.

  • Repair Minor Damage:

    • Patch and paint small holes in walls professionally.

    • Replace burned-out light bulbs and ensure smoke detectors have working batteries.

  • Remove All Belongings:

    • Take all personal items, furniture, and trash with you.

    • Properly dispose of large items or arrange for their removal.

  • Return Keys:

    • Return all keys and security devices to management on time and in a labeled envelope with your forwarding address.

Return of Security Deposit

  • Security deposits will only be used for damages, cleaning fees, or unpaid balances, per the Lease Agreement.

  • Deposits will be processed and refunded within 30 days of lease expiration, provided all move-out requirements are met.

  • Include your forwarding address when returning your keys to avoid delays in receiving your deposit.

Cleaning Criteria: (if you want to receive your cleaning deposit back, the apartment should be in move in condition and cleaned in a professional quality manner to the fullest extent)

  1. If you do not do a thorough job and we have to send in a cleaning crew, you will forfeit your entire cleaning deposit.

    *Please pay close attention to the details. Items often not cleaned well enough by tenants are oven/stove/microwave, bathtub, sinks, inside of cupboards, and refrigerator.

    • Stove – oven and top burner section thoroughly cleaned

    • Refrigerator  – Make sure it is fully cleaned, both inside and out and all items are removed.

    • Bathroom – thoroughly cleaned, especially toilet, floors, sinks, faucets, tub, and shower walls.  Make sure ALL soap scum and mildew are removed from the tub and shower walls.

    • Rugs – completely vacuumed (move furniture for a thorough job)

    • Kitchen – scrub the floor, clean sinks, clean counters, inside cupboards, behind and around appliances, and spattered walls around the stove area.  Clean inside of oven and microwave thoroughly.

    • Windows – wash inside as well as ledges.

    • Trash – remove all trash from the apartment

  2. Trash & Large Item / Furniture Disposal: You cannot dispose of any large items or furniture on the premises of the property. You must take them to a drop off facility or contract for someone to come pick them up. Any large items left on the property or around the dumpster or curb that we need to dispose of, we will charge no less than a $175 fee to do so in addition to any fees or fines we are assessed by the city.  The city is VERY strict as to what they will take and they will not take any items other than the standard household trash that will fit within the dumpster or trash containers without overflowing them.

    Detailed information can be found below from the city:

    All refuse must be placed inside trash carts, trash dumpsters or recycling bins. All loose debris is subject to tickets and fines. You must make your own disposal arrangements through private haulers or the Drop-Off Station to handle your bulky wastes, such as furniture, TV’s, mattresses, electronics and overflowing trash.

    Holes in walls: any holes you have made in walls for items such as (televisions, shelves, hanging pictures or art), must be restored back to like new condition. This may require the use of drywall patch materials as well as paint and must be done in a professional manner. You may need to paint the entire wall in order to get it to blend as just touching paint up may not be sufficient.

    Light Bulbs: It is your responsibility to maintain the light bulbs throughout your unit during the term of your lease. Please make sure there are no burnt out light bulbs upon move out to avoid any charges.

    Smoke Detector: It is your responsibility to ensure that you have not removed and you have properly maintained the battery in your smoke detector during your residency. Please make sure your smoke detector is properly working with a good battery upon move out to avoid any charges for us to do so.

  3. If you have any questions, please email us.

    Thanks for your cooperation!

    Adams Rental

Submit Your 30-Day Notice to Vacate

Planning to move out? Use our 30-Day Notice to Vacate Form to provide the required written notice. This printable PDF ensures all necessary information is included for a smooth transition.